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News & insights

Date: March 2019 | Client: Utility RegulatorĀ inĀ Northern Ireland | Sector: Energy | Energy retail & consumers | Expertise: Public policy & strategy

The Utility Regulator in Northern Ireland publishes domestic consumer insight tracker findings

The survey findings, prepared by CEPA, have been commissioned to help ensure that the regulator's decision-making "reflects consumer views and continues to protect consumers" in the energy sector in Northern Ireland.

The UR's headline results are summarised online. The UR intends to repeat the domestic survey every other year and to undertake a similar tracker survey with business customers later this year.

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