News & insights
Date: May 2021 | Client: Ofgem | Sector: Energy | Expertise: Consumer value
Evaluation of ‘Innovation Link’ Ofgem’s innovation support programme
We are pleased to share our recent evaluation of the Innovation Link, wherein we explored the positive outcomes and impacts of the programme, which has provided clarity, confidence and customer-centricity. Our team set out recommendations on evolutionary pathways for the programme to meet the changing needs of the sector and supported Ofgem in developing ongoing monitoring and evaluation tools. This evaluation builds on CEPA’s depth of experience in applying rigorous techniques within informative, nuanced and valuable cross-sector programme evaluations.
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